Categoras . Can you please respond to our request for your information so we can look into this matter? EMAIL CUSTOMER CARE. Thank you. The tracksuits I had were faulty, rips or pocket hanging off, a jacket was delivered but someone must of took it as I did not receive, they have not really wanted to know about anything now and seem to just push me away, a whole tracksuit returned due to it being faulty but they are being unhelpful. 70.00. We appreciate the support and we are looking forward to doing business with you again. You've been patient and understanding throughout the process and we want to thank you for that. Thank you for letting us know that we did not fail you. Great customer service! Lorenzoveratti Reviews | Read Customer Service Reviews of Bought Eclipse 2.0 jacket. All answers shown come directly from Lorenzo Veratti Reviews and are not edited or altered. We value you and every person who is supporting our brand. Hi JoshWe appreciate the word. I was wary of ordering as its not a brand I knew but will happily order again - coats seems good quality and have no issues with customer service at all. We are delighted that you share this wonderful feedback with us. Hi JasonWe apologize if we have a slight delay in our usual response time this is due to the volume of enquires we are receiving. Hi WendyWe want to thank you for sharing us your recent experience with us. hi my son ordered a tracksuit you declined his card then payment (enough money in bank )was taken out need to contact bank left him short as mam purchased it (he payed me)and my card went through so 2 tracksuits ordered which would not if happened if the first one was done correctly but it said ordered decline which now we have to pay for return which is unfair. Very professional company and can tell they care about there customers. All content is posted anonymously by employees working at Lorenzo Veratti. I ordered a coat for Christmas for my son. All. RewriteCond %{REQUEST_FILENAME} !-f Thank you for letting us know that you son loves the jacket and that you had an amazing experience shopping with Lorenzo Veratti. We believe your review will help a lot of consumers, especially those who are having second thoughts to buy our mystery boxes. It's has two tier outer pockets with opposing zips which are a bit fiddly but shouldn't put you off. We can give you a special discount on your next order as compensation for the inconvenience. Especially impressed with the level of customer service and the speedy responses. It is such a wonderful feeling that we made your family's Christmas a little bit more special. We can see that you have been offered an exchange or a refund, and we shall arrange what you preferred to have. Told that no jackets left and to choose another. I would recommend. I would just like to Thankyou for your amazing service I ordered a coat for my son with his remaining Christmas money, unfortunately it was to big and sent back for a exchange got a email two days later advising that the size we needed was out of stock and we could pick another coatmy son was then over the moon he had a chance to do this . Thank you and we are looking forward to hearing from you again. I contacted the company who were only too happy to exchange it at no extra cost. Very good service, quick delivery. We appreciate it and we are looking forward to hearing from you again. Thank you for your trust and we are hoping that you will continue to support our brand. You have no idea how much they mean to us. All our hard work paid off, knowing that your overall experience with our company has exceeded your expectations. Lorenzo Veratti is a luxury clothing brand based in the UK. Cheers! You are a wonderful customer and your patience with the whole process was just exceptional. We are looking forward to hearing from you again. We thank you for taking the time to leave a review. Hi TamsinWe are delighted to know that we were able to sort out the issue for you in no time. Customer service are fantastic very helpful. We always want to provide the best service to our consumers like you who trusted our brand. RewriteRule ^index.php$ - [L] We are looking forward to hearing from you again. Hi AamzYou made our day with your priceless review! We can see that you have been offered an exchange or a refund, and we shall arrange what you preferred to have. We would like to inform you that a disputed delivery must be investigated regardless of the reason because we as the supplier, and the courier would like to know what went wrong with the delivery, and was there any lapses on the courier's part or not. 73.9K followers. I bought my son the Atomic Jacket which he loved but unfortunately the zip broke. Your review is appreciated. We are happy to see this! Hi CoreyWe can't thank you enough for this wonderful review! The packaging, shipping and time to delivery were fast. Cheers! Disclaimers About Us All rights reserved. Related Related Related Related Related Related Related Related Related Related Related Related Related Related Related Related Related Related Related Related . Thank you for leaving a review. Find many great new & used options and get the best deals for lorenzo veratti iconology jeans size 36 Waist at the best online prices at eBay! Quality clothes and great service. Lorenzo Veratti Men's Fashion; Lorenzo Veratti Sports and Leisure; Lorenzo Veratti Men's Clothing; Lorenzo Veratti Men's Sports Clothing; . Cheers! Unfortunately the zip has broken. We are glad that you enjoying the coat. Hi Mrs. WebbWe are delighted to hear that you finally got the replacement coat for your son. Hi KimberlyThank you so much for this wonderful review. On platforms that enforce case-sensitivity PNG and png are not the same locations. We are happy to learn that your overall experience had been amazing. Well made throughout with lovely detailng and good quality material. Our system considered the transaction as high-risk. Thank you. Shane and Maria were extremely helpful in sorting another coat and arranging a refund for me. Hi AdrianHope you are well. WOW! I have ordered from this company twice ,they keep you up to date with your order ,fast delivery to .The jacket I ordered for my son is fantastic he gets lots of compliments on it ,This company do a mystery box gold I bought for my son for 70 he got a jacket,T-shirt and jogging bottoms which had a value of 195 . Hi DebbieWe are very grateful that both of you are happy with the products you got in our mystery box. (You may need to consult other articles and resources for that information.). clothing discount codes; plus size two piece prom dresses; ultra low pressure regulator; Publicado por et 23 agosto, 2022. Free shipping for many products! I'm Really happy with it ,will definitely shop here again,and a brilliant delivery service ,would highly recommend this company to everybody. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Cheers! We believe your review will help a lot of consumers, especially those who are having second thoughts to buy our mystery boxes. Lorenzo Veratti I like this in all my clothing. Thank you, and we are looking forward to doing business with you again. CTRL + SPACE for auto-complete. I received an IMMEDIATE response and one very much to my satisfaction. Told that no jackets left and to choose another. We also ensure all reviews are published without moderation. Verification can help ensure real people write reviews about real companies. Great coat, lovely quality. Hi VictoriaThank you for shopping with us and thank you for complimenting our products and customer service. Upon checking, the order was placed on 22 December after the cut-off. GUY BUTTON HEM JEANS - BLACK. Cant fault them. There a wast of time I'm having to take the matter further and to my bank very poor service don't bother buying unless you want the run around !!! We understand how you feel. I really like this companys style and quality. The luxury streetwear brand have you sorted for the cold seasons with their debut collection. Did the driver follow the correct delivery procedure? On platforms that enforce case-sensitivity example and Example are not the same locations. Hopefully, we will see you shopping with us again. Cheers! Jacket arrived after 6 working days (even with New Year's taken into account) whilst tracking information was not clear and delivery company provided wrong information via webchat on two occasions about when delivery would take place. Thank you and we are sorry for the inconvenience. We appreciate the support and we are looking forward to doing business with you again. Hi MichelleWe are sorry if you are not happy with the service due to the lengthy process. Cookies Policy I must also say for the price of the clothing the quality is spot on. His friends are complimenting the coat already and I will be sending them your way! I dont mind paying to return an item (you'd have to drive to the shops anyway if youd bought it on the highstreet) but its much easier if the retailer gives you a returns label with someone like Evri.Anyway great company and clothing! No offer of repair or no gesture of goodwill. Reels. Thank you and if there is anything that we can do for you in the future, do not hesitate to reach out to our support team. It goes against our guidelines to offer incentives for reviews. This amazing company not only provides quality wear, thier customer support is second to none! We are delighted that you share this wonderful feedback with us. Hi JackieWe want to thank you for your patience while our team our doing its best to sort out the problem with our courier. Free shipping for many products! Hopefully, we will see you shopping with us again. Hi JanetWe are grateful that you decided to share this wonderful review with everyone. Longwear denim, jackets (spot only the thickest quilted puffers with fur-lined hoods) as well as tech trousers for them chill cant-move-from-the-sofa days. We also ensure all reviews are published without moderation. We also ensure all reviews are published without moderation. Cheers! Diffuse Tech Cargo Pant. We want to thank you for your continued support and we are hoping that you will continue to support the brand in the years to come. Hi NicolaWe are very happy with your feedback, it is nice to know that we did not disappoint you! Cheers! MOTION TWO TONE HOOD - SKY BLUE. Item delivered within 48 hours and superb customer service (even replying to my email on Christmas Day!) Companies can ask for reviews via automatic invitations. Cheers! Inspired by icons of the 20thand 21stcenturies, Lorenzo Veratti fuses high-fashion design with cutting-edge functionality to provide high-end style in an affordable and long-lasting way. Hi GTAMWe want to thank you for giving us such an amazing review! Based on our records, the purchased product is a pair of Vinnie Reflective Biker Jean. Replies to negative reviews in < 24 hours. It's has two tier outer pockets with opposing zips which are a bit fiddly but shouldn't put you off. The quality of materials, workmanship, size and fit were excellent! Cheers! Customer service at its finest. Absolutely disgusting service and communication Ive received several emails but none explaining when we will Receive the tracksuit. Lorenzo Veratti Launches Debut Cold-Weather Clothing Collection for People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Brilliant company and customer service Thankyou so much :). We are looking forward to hearing from you again. Brilliant top quality item of clothing. Bought a coat in November. Absolutely amazing from start to finish. On our website, we have our advisory that all orders placed during that period will be delivered after Christmas. Hi RujAgain, we are sorry if your experience with our company did not meet your expectation. Something went wrong. No offer of repair or no gesture of goodwill. We also ensure all reviews are published without moderation. Outstanding clothing selection & the quality is superb! Fast delivery too. Lorenzo Veratti. We want to let you know that we raised a dispute with our courier immediately with their customer support team and that alone will take several days before we can get a clear answer to the reason why the team also filed the claim. Thank you and if there is anything that we can do for you in the future, do not hesitate to reach out to our support team. Thank you guys. The properties will tell you the path and file name that cannot be found. (Investigation) what happened to the parcel I lost it takes 28 days?After several complaints and the poor review they eventually processed a refund for the missing delivery should of been resolved sooner. Our apologies for the inconvenience. 2023 Trustpilot A/S. Adidas by Stella McCartney are ushering us into winter with their cosy new FW21 collection Earth Explorer. If your concern is about missing the delivery, we always coordinate with the courier for investigation. Sizing is perfect too. This is jacket is absolutely beautiful and it keeps me so warm . Cheers! Cheers! He said it's the best coat he's owned. Your review warms our hearts. I picked this jacket as the branding and logos are discreet. Please reach out to our support team @ support@lorenzoveratti.com for further assistance. Notice that the CaSe is important in this example. Bought for my grandson and he really loves it. Unfortunately the zip has broken. He loves them! | Read 61-80 Reviews out of 1,023 Can you please respond to our request for your information so we can look into this matter? ..and now stuck paying over 10 to get them returned signed for at post office.WONT BE USING THIS COMPANY AGAIN. Fast delivery too. Hi JoshWe appreciate the word. Raff2 Pant. I bought my partner a motion sky blue tracksuit for christmas which we had a slight fault with however Customer service have been a great help and sorted this quickly for us. No offer of repair or no gesture of goodwill. Hi KerryWe are sorry to hear that you are not happy with your purchase. Thank you for your trust and we are hoping that you will continue to support our brand. He turns heads and is asked where to buy them. Lorenzo Veratti is a fantastic company the clothing is very high quality as I have bought a few items of clothing for my son it's also great value for money it's perfection I can't get over how stunning the clothing is and the colours and the fit of the clothing is wonderful I would very very highly recommend Lorenzo Veratti to anyone also delivery is quick this is a fantastic company I will definitely be ordering from Lorenzo Veratti in the very near future thank You so much for an excellent service it really is perfection in every way. Hi DanielWe would like to apologize if the information provided by our team was not sufficient to answer your query. Had to liaise with customer services at one stage and they responded quick, were polite and very helpful. If your blog is showing the wrong domain name in links, redirecting to another site, or is missing images and style, these are all usually related to the same problem: you have the wrong domain name configured in your WordPress blog. The new coat arrived quality is amazing and size was spot on! Find out how we combat fake reviews. Hi JackieWe want to thank you for your patience while our team our doing its best to sort out the problem with our courier. Down. protocol advanced beauty collagen with hyaluronic acid (#314426657045). Hi KerrieThe team will be happy to see your review. We appreciate your thoughtful review and patience with us. support@lorenzoveratti.com. Hi LouiseYour feedback is very much welcome. I'm really pleased to have these, l've wanted to give them a try for a while now, I cant fault Lorenzos customer service team one bit, I ordered an item which didnt fit. Thank you for letting us know that we were able to give you the best possible customer service experience. Lorenzo Veratti (@lorenzoverattiofficial) Instagram photos and videos The phantom jacket that I ordered came exactly how I expected; it came in good quality, it had incredible comfort and great functionality. Thank you and we are looking forward to hearing from you again. We appreciate the support and we are looking forward to doing business with you again. We believe we already explained everything to you in your previous review about the situation. Thank you for sharing this with everyone. Cheers! Cheers! Ordered few times from these. Highly Recommend. Hi JessWe are sorry to hear that. We appreciate your thoughtful review and patience with us. Recent purchase of a coat , great service superb value price even better cannot be happier . Lorenzo Veratti Jog & Track Pants | Mens Storm Cargo Pant Charcoal 110.70 49.58 Select options; Sale! Cant fault them. Changes won't be saved until you sign up for an Enhanced Profile subscription. Second item I have ordered now just arrived. We cannot answer you directly because we could not find your records maybe because you are using a different name. Notice that the CaSe is important in this example. Available to purchase at lorenzoveratti.com and at footasylum.com. Thank you, and we are looking forward to doing business with you again. It goes against our guidelines to offer incentives for reviews. Anyone can write a Trustpilot review. Recent purchase of a coat , great service superb value price even better cannot be happier . Pretty gutted, first time customer. Thank you for sharing this with us. These factors should be cleared for us to know if the courier is liable or not. Everything was very stylish, my son was over the moon with what he got .!! Notes - Delivery *Estimated delivery dates include seller's handling time, origin ZIP Code, destination ZIP Code and time of acceptance and will depend on shipping service selected and receipt of cleared payment. Sending a new coat to replace. recommend. Hi AbuWe are happy to receive a 5-star review from you. Replies to negative reviews in < 24 hours. And the only thing making us accept the colder seasons with open arms is the iconic debut collection from Lorenzo Veratti. Lorenzo Veratti - Not To Miss | Cheap Sale | Latest Fashion Trends
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