Sample locally sourced ingredients for breakfast, brunch, lunch or dinner. JW Marriott Essex House New York elevates your dining experience in Midtown Manhattan. There are similar hotels available. We had vowed after our prior less than stellar experience that we wouldn't come back, but they had the best rate in the area, so I gave them another try. I can hardly imagine anyone who has stayed here ever wanting to come back unless he has a glutton for punishment. The hotel also offers Internet TV with high-speed access to Netflix, HuluPlus, YouTube and Pandora. Nothing I can do. I had to make four calls and wait seven (hours) for water that was supposed to have been in my room in the first place. We did not catch this hotel and its staff at their best. Staff does their best despite the circumstances. Brand JW Marriott Built 1931 Renovated 2017 Total meeting space 17,544 sq. If you're like us and expect to get what you pay for with regards to service then you're in the wrong place at The Marriott Essex House. JW Marriott Essex House New York offers a collection of luxury hotel suites with exquisite Art Deco design, unique furniture and terraces of views of Central Park and Manhattan. This July was horrendous. I've been on the phone with Essex House or Marriott Bonvoy almost every day since then while one blames the entire situation on the other person. No room service. maytef245, Thank you for taking the time to let us know about your experience while staying with us. The only problemwho really wants to stand outside for, Okay, so one of the worst things ever is when youre enjoying a spa treatment but youre not actually enjoying it because all you can think about is how much time its taking and how many things are piling up on your to-do list during your rubdown. Finally our third room was acceptable but we had other problems. Lunch Bed was comfortable enough, towels were nice. While sipping our cappuccinos, we missed the barista made brew we are used to almost anywhere in France and Italy and at most upscale hotels in America. We will definitely be back! Now, wanting to dip a toe into the travel scene again, we have booked a few trips. Gary understands the secret to the hospitality business: Make every guest feel special! JFK Airport is about an hour away by car (though driving times vary widely depending on the time of the day), while LaGuardia can be reached in 30 to 50 minutes. The temperature would not go above 63. The hotel architecture and art deco decor preserves the building's rich history with curated art, delicate flourishes, geometric carpet patterns, silver leaf wall coverings, crystal lamps and chandeliers found throughout the hotel which all reflect the glamour of the fashionable art deco era. By proceeding, you agree to our Privacy Policy and Terms of Use. It's directly across from Central Park and offers some amazing views, if you're lucky enough to get an outside facing room. We mentioned both before we arrived. Settle into a seat near a cozy fireplace and take in the view of Central Park from our floor-to-ceiling windows. Needless to say, ourWe stayed at this hotel in January and had a great stay. Marriott Proprietary Information. Thank you! Yes, guests have access to a fitness center, a sauna, and fitness classes during their stay. In hospitality, JW Marriott Team. We went down to the restaurant and chose to have the buffet - well, the worst buffet I have ever seen. JW Marriott Essex House New York Features, 160 Central Park South, New York City, NY 10019, We had an incredible one-night stay in Essex House for New Years Eve. The hotel offers a distinctive collection of premiere suite accommodations, including the JW Terrace Suite, Central Park Terrace Suite, and Presidential Suite. Mediterranean seafood by celebrity chef Maria Loi from Greece. https://www.marriott.co.uk/hotels/maps/travel/nycex-jw-marriott-essex-house-new-york/?directPageRequest=true. JMM's Essex House is a "tired" looking property, and for this brand to not have any restaurant or room service is unacceptable in my scoring. As of this. There were no tea/coffee making facilities in the room - all this a luxury hotel! If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. A la carte concierge services include: 24 hour room service, bell desk, valet parking, spa, fitness center, sauna and steam room, housekeeping, a business center and an award-winning restaurant. But spring holds a special place in our frozen winter hearts., It seems like everyone we know is lacing on sneakers and hitting the ground running these days. My friend was one of the top 10 heroes being honored. Thank you!!! Imagine my surpise when I opened the door to our room and saw the view of another building/alley way. Service was fine and friendly. I have been platinum with Marriott for about 10 years now & travel a lot both for work and leisure. Lunch Which room amenities are available at JW Marriott Essex House New York? 2 Double Beds. No problem. They have him toys upon arrival, were very kind and super attentive to us..Things are limited with Covid-19 so the lounge for elite members doesnt offer a real breakfast.I think more could be done here perhaps to offer delivered eggs or something upon requestHowever, overall would come back here with my family again. The service was lackluster. The restaurant was open limited hours with limited food. When I travel to NY, occasionally the pricing at the Essex House is within company policy. Staff was superb, as was the stay. There's a restaurant on site. I wont even mention all the details about the valet that did not deliver our car for 45 minutes past the requested time and we requested it the night before. gourmet restaurant, 24 hour room service, housekeeping upon request including linen service, catering and function rooms, valet dry cleaning service, fitness center and spa, residential management office, on-site full-service real estate . JW Marriott Essex House has been classified as a New York Historical Hotel since 1931. If you're a regular Marriott property during the pandemic and charging $125/nt, then I really don't expect anything more than a clean room. In hospitality, JW Marriott Team, I cannot stress enough how bad my expierence with this hotel was. Bedroom, JW Marriott Essex House - NYC. 160 Central Park South, New York, New York, USA, 10019, Per room - 1 pet 25 pounds max with USD 150 fee and signed waiver at check-in. Enjoy free WiFi, a full-service spa, and breakfast. JW Marriott Essex House New York offers a collection of luxury hotel suites with exquisite Art Deco design, unique furniture and terraces of views of Central Park and Manhattan. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Some rooms provide interior views while others offer city and park views. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. I guess I expected an upgrade to a full view of the park. We are open with full services now, I apologize for this experience. It was roomy with plenty of natural light filtering in from the windows. Staff was great, especially Gary who check us in. We hope to welcome you back on the next trip to NYC, we have made some significant changes since Memorial Day and our increase of associates are also so happy to see our most valued guests traveling. I'm so glad you asked!First, there is the "destination fee" which I prefer to refer to as the "destination rip-off". Please feel free to reach out to me directly as well. Essex House told me that I booked the room on a AAA cash rate. Settle into a seat near a cozy fireplace and take in the view of Central Park from our floor-to-ceiling windows. We still do have our Marriott platinum status. Was upgraded to a great view of CP so added a point. There was a king size bed with a leather clad bed-head plus an ottoman at the foot of the bed. Thank you for the feedback and for your loyalty! Thanks Essex House! From the customer service to the set up to the, Adriana P. said: Where do I begin? We, unfortunately, were using Marriott points and had a view of the inner shaft. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Saturdays at 7am - Learn about the history, culture and architecture of Central Park as the guides from City Running Tours lead Essex House guests through an invigorating run. Valet parking is available for a steep fee and doesnt include in and out privileges. Use Spot Hero app to park at countless nearby lots for a fraction of williamsR4048FB, Thank you for taking the time to let us know about your experience while staying with us. I try to respond to the email to inform them and, shocker, mail to that account is undeliverable. The spa is excellent, and the on-site Southgate Bar & Restaurant is popular among visitors and locals alike. The owner understood my, Becky P. said: I got the chance to stay here last fall when visiting NYC. Experience the recently redesigned spaces and luxury amenities at JW Marriott Essex House New York. And on the third floor, celebrity political pollsterMark Pennwas waiting by the elevator during our visit. We arrived late at night and in fact it was 3am UK time - the checkin was abrupt and unsympathetic. Languages spoken by staff: The only other time I had that experience was at Ritz Carlton Cancun. Great amenities; great restaurant/bar, and food. Meanwhile, service is sorely lacking. Pre pandemic we traveled extensively. Guests can visit the spa to indulge in deep-tissue massages, body wraps, or facials, and American cuisine is served at SOUTHGATE Bar . Pre pandemic we traveled extensively. My kids were delighted! Two hours go by and it's now 4:50 and still no email from Madelyn with my confirmation. The iconic "Essex House" rooftop sign was installed in 1932 and has since become a fixture of the city skyline. Many units have large windows overlooking Central Park, but others have views of either the street behind the hotel or a wall. JW Marriott Essex House New York - Fitness centre entrance Additionally, the hotel has a small fitness centre located on the third floor, with all-new modern treadmills, ellipticals, weight machines, and free weights. In a city that never sleeps, the perfect event awaits for you to discover. Join us for signature brunch selections or after-hours drinks at the cocktail lounge. My husband and I arrived around 10 am the next morning to check in. All products are independently selected by our writers and editors. By the way, Destination Fee was totally worth it because it also included 2 complimentary tickets to the rink! Prices are the average nightly price provided by our partners and may not include all taxes and fees. Rollaway beds are only permitted (for a fee) in larger Family Rooms and suites. It's directly across from Central Park and offers some amazing views, if you're lucky enough to get an outside facing room. When we arrived we were greeted by the wonderful staff, and at breakfast and around the hotel the staff were all super friendly and chatty too. Dinner. I wake up 12/28 and, shocker, the refund is not on my credit card. That will make for some happy wedding, 160 Central Park South, New York City, New York 10019, United States, http://www.marriott.com/hotels/travel/nycex-jw-marriott-essex-house-new-york/. There are nine subway lines within two blocks of the hotel, which makes getting to other sights farther afield -- including Grand Central Terminal, the Empire State Building, and Brooklyn Bridge easy, fast, and cheap. We could see the park - but our room was on the side of the building so it was more of a partial view. Facing Central Park and minutes from Lincoln Center, Columbus Circle, Fifth Avenue, and midtown NYC, our luxury Manhattan hotel caters to leisure and business travelers alike. The room (2014) was ok but noisy with the aircon vents for the whole building right outside our room. Adjacent is the 24-hour fitness center that, although it is rather compact, offers a good array of cardio and strength-training machines. Guests can relax and enjoy a variety of beauty and spa treatments. There are more places to choose from in the, jumeirah essex house hotel new york city, jumeirah essex hotel, hotel jumeirah essex, Frequently Asked Questions about JW Marriott Essex House New York. A palpable energy pulses through the air and the massive balloons and intricate floats are even more incredible in person. From Jamilla at check-in, to Ramon, to Omar at the restaurant, to guys at the bell desk everyone treated us like we were guests of honor there. The JW Marriott Essex House features a total of 17,544 square feet of meeting space across 14 different meeting rooms. JW Marriott Essex House New York boasts elegant rooms with a flat-screen TV with cable and a minibar. The restaurant was open limited hours with limited food. Bryant Park is a short 20 minute walk through Times Sq. But service there blew me away! Hopefully the F and B will be back in service soon I cant wait to be back here again and again, my home away from home. Bathrooms are clean and come stocked with Aromatherapy Associates toiletries, but the design style varies between rooms. Some guests have reported some maintenance issues in units that were not fully renovated in 2017, including peeling wallpaper and water damage. This hotel is convenient to the major museums of NYC and Fifth Ave shopping. We finally had the engineer come, and he said oh well the heat is off in the hotel. Art Deco-style rooms and suites are elegant and comfortable, with great beds, large flat-screen TVs, and minibars. Nearby attractions include Big Apple Jazz Tours (0.06 miles), Jazz at Lincoln Center (0.3 miles), and Carnegie Hall (0.1 miles). I cant begin to describe the horrible nature of our recent stay at this hotel. 160 Central Park South. She was clearly new and not well trained. Compare room types and prices from 46 providers and see 59 photos of JW Marriott Essex House New York, New York. This two-hour self-guided walking tour highlights hidden gems within the park. Thats why hotels along the route are offering packages to allow, The Viceroy Room at the Viceroy Santa Monica; Los Angeles, CA 1. We are saddened to read you did not have a positive stay and hope you give us an opportunity to turn this around during your next visit to NYC. Getting around to the Central Park is few blocks away . I enjoyed my short stay . the location is beyond fabulous. Fact or Fakeout: $500,000 Hotel Packages, Vegas Wedding Chapels, and More! Conveniently located restaurants include La Grande Boucherie, Loi Estiatorio, and Patsy's Italian Restaurant. The Essex House is a business-friendly hotel that offers a wide array of convenient perks for those traveling for work. Some rooms provide interior views while others offer city and park views. The menu offers a variety of specialty crafted tastes and flavors derived from locally sourced ingredients. The hotel restaurant was closed. That the JW Marriott Essex House is so family-oriented will be underscored this coming May, when the hotel debuts a new Family by JW Package featuring a wealth of goodies for kids. 0.1 miles from JW Marriott Essex House New York Free Wifi Visit hotel website The Ritz-Carlton New York, Central Park View Hotel 1,892 reviews 0.1 miles from JW Marriott Essex House New York Restaurant Room service Special offer Visit hotel website 2022 Hilton Club The Quin New York View Hotel 3,698 reviews There were four intense hot blowers in the room blowing hot air everywhere, and yet we were given this room. We enjoyed beautiful views and could even see famous Wollman rink in Central Park right from our window! Our exquisite JW Terrace Suite features a wraparound terrace that faces the Manhattan skyline. Most of the hotels 528 rooms and suites underwent full renovations in 2017-18. JW Marriott Essex House hosted the CNN Heroes stay, and fortunately my stay as well. Executive lounge was the most bare I have ever seen at a Marriott. JW MARRIOTT ESSEX HOUSE NEW YORK 160 Central Park South, New York, New York 10019 1 212-247-0300 Experience New York City Facing Central Park and minutes from Lincoln Center, Columbus Circle, Fifth Avenue, and midtown NYC, our luxury Manhattan hotel caters to leisure and business travelers alike. JW Marriott Essex House 160 Central Park South New York, NY 10019 Condo in Central Park South 182 Units 42 Stories 1930 Built Sales listings: 14 active and 363 previous Rentals listings: 11 active and 676 previous Documents and Permits: 531 documents more about the building Price History with the kids playground also conveniently directly opposite. But service there blew me away! Location is terrific. I assured her it was not and that I, again, had proof of that. 5th Avenue and all the great shops are also walking distance, along with some of the great restaurants such as Sara Beths and Serendipity 3. We went to the front desk they gave us another room. Many travelers are interested in one particular factor the neighborhood. It opens from early in the morning for breakfast -- both buffet and a la carte options available -- and closes late at night. The hotel also offers Internet TV equipped with high-speed access to Netflix, HuluPlus, YouTube and Pandora. No room service. Valet parking is available for USD 95 per day. She is such fun! I am so sorry to hear about your stay. In New York, the average nightly rate for 5 stars hotels is $1,131. When I told the front desk they said a manager would contact me. Location Facilities Most popular facilities Paid Wi-Fi Parking Baggage storage 24-hour services Food/ Drinks Enjoy light fare from our late night menu. I have been platinum with Marriott for about 10 years now & travel a lot both for work and leisure. The heavily touristed crosstown street it sits on, Central Park South, is a mix of high-rise hotels and high-end apartment buildings. Subdued and quiet. Thank you for taking the time to let us know about your experience while staying with us. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. I expected location and the building itself to be wonderful. Used award points for some. No service to the room at all during that time, even though I called for new towels. . We do luxury hotel service so much better in the UK. We were only there for 2 nights for family wedding. We love every time of the year!) Mitt Romneyran by on the street outside. I reserved a park view room. I am so sorry to hear about this experience. Art Deco touches, such as velvet chairs, silk-like curtains and bed skirts, patterned carpets, and a combination of dark and lighter colors make rooms feel elegant and stylish. Thank you for your wonderful comments, we look forward to your return visit. laura.burton@marriott.com. Spanish, French, Arabic, Portuguese, German, For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +1 212-247-0300, Entrance to On-Site Business Center is Accessible, Entrance to On-Site Fitness Center is Accessible, Room and Suites Access through the Interior Corridor, Guests in mobility-accessible rooms may inquire about lowering the bed height, Safety Chains and/or Latches on Guest Doors, Toilet Seat at Wheelchair Height - Toilet for Disabled, Carbon Footprint: 34.94 kg per room night, Water Footprint: 716.52 liters per room night, Unlock your stay with the Marriott Bonvoy App. Full American breakfast, fee from 47.00 USD, Open for lunch and dinner Dress code: Formal Phone: +1 212-371-7777, Open for dinner Dress code: Formal Phone: +1 212-823-9500, Open for breakfast, lunch and dinner Dress code: Casual Phone: +1 212-245-9800, Open for lunch and dinner Dress code: Formal Phone: +1 212-582-5100, Open for lunch and dinner Dress code: Casual Phone: +1 212-541-9000, Open for lunch and dinner Dress code: Casual Phone: +1 212-713-0015, Open for dinner Dress code: Jacket Phone: +1 212-288-0033, 1996 2023 Marriott International, Inc. All rights reserved. This July was horrendous. For a NYC hotel, the rooms are substantial in size! This July was horrendous. Inside our recently redesigned hotel in Manhattan, every room and suite boasts Art Deco design elements, plush bedding, and marble bathrooms. Sure, introverts may relish their alone time, but some just function better in smaller groups or in shorter social periods. I swiped my credit card for the standard $150 security fee and proceeded to the room. The Executive Lounge offers an array of freebies, including continental breakfast, evening hors doeuvres, and all-day non-alcoholic beverages. Breakfast JW Marriott Essex House New York 2,351 reviews #304 of 515 hotels in New York City Save Share 160 Central Park South, New York City, NY 10019 1 (844) 631-0595 Visit hotel website Check In / / Check Out / / Guests Hotel direct offer! Restore your energies with a relaxing spa treatment, work out in our modern fitness center or indulge at SOUTHGATE Bar and Restaurant after a day exploring New York City. Prices are the average nightly price provided by our partners and may not include all taxes and fees. This room was like an icebox box - literally. We are saddened to read you did not have a positive stay and hope you give us an opportunity to turn this around during your next visit to NYC. At $1000/night peak rate, you could at least upgrade the shower. Please check our partner sites when booking to verify that details are still correct. Review tags are currently only available for English language reviews. Near Rockefeller CenterMake yourself at home in one of the 528 air-conditioned rooms featuring . Late 4PM checkout? An absolute joke!! Then Essex House tried to tell me I booked the entire thing on points.
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