Weve compiled a list of hot chocolate recipes that are easy to make and unique for the holidays! Thor Motor Coach Fuses and Breakers Reset and Replacement Both electrical circuits must be energized for either radio to work. 2022 Thor Hurricane 35M. Submitting a response indicates a willingness to work with customers to make things right. RV.Net Open Roads Forum: Thor Freedom elite axxera can radio not working. They need to honor their warranty now! We purchased an expensive coach manufactured by Thor Motor *** with MANY issues and defects. MY VEHICLE REMAINS HELD HOSTAGE IN ******* ** BECAUSE OF THE $630 Diagnostic charge and because **** did not want to pay **** $2000 TO RESOLVE THE ISSUE TODAY, ON THE ***** **** AND **** SHOULD BE HELD ACCOUNTABLE TO TREATING THEIR CUSTOMERS AND PROVIDING THEM JOBS. We were stuck out on the road for two hours with our granddaughter because the new 2022 thor vegas **** motor home class A just stopped on the road. As the smallest motorhome option, camper vans are welcome virtually everywhere. I am rejecting this response because:This is the same response I received earlier. This has all been dragging on for far too long. **** had the capability to immediately repair TODAY with all ************* and staff to resolve issue but **** wants me as a customer to relocated the vehicle 108 miles to another dealer to repair at a lower cost. **** refuses to act in good faith. EVERYTHING is well documented as to the effort that WE have put into getting these issues resolved. From researching this seems to be a problem with a lot of Thor coaches from that year. I am waiting for **** to call us back. After changing the engine battery the radio and backup camera will not The radio may well be powered by the house batteries. We are asking that someone in ***************** or perhaps in ****'s **************** review our entire case. We need this rv fixed asap. North America's #1 Motorhome Brand Manufacturer - Thor Motor Coach CD Player. Brought the coach home. Used 2022 Thor Motor Coach Delano Sprinter 24TT Motor Home Class C I am rejecting this response because:Customer (******************, owner of said vehicle: 2022 Thor Freedom Elite 23HF Motor Home) has identified issues and concerns in original complaint that have not been answered or addressed in this response from Thor.The reply from Thor "confirmed" that payment was made to ******* **** and arrangements could be made to pick up vehicle. It was a pleasure dealing with all of you. 2 lead acid batteries. Provide us with some basic info and well appraise your RV. We had the privilege to work with Joe A. the Internet Manager. Radio. I lived on a boat many years ago so I understand the perils of 12v living in a movable environment (it seems harsher though). A multimeter (see below) should show the voltage between the battery terminals between 13.4 and 14.5 volts DC; if not, the battery may be worn out and need replacement, or it may be low on water, or the converter may not be giving it any power. You'll find a large closet that can be used for clothes, food, or miscellaneous camp gear, plus there are overhead compartments for even more storage. Many of our friends with newer coaches report this same issue.I AM REQUESTING THE FAILING COMPONENTS BE RECOVERED OR REPLACED BY *****I am exhausted from pursuing constant repairs on this coach. 40,000 miles. ft. The slide ran very slow, it always seems too. We are sorry to hear of your concerns with your 2019 *******. Fortunately - thru experimenting and luck - I found the unlabelled button that turns it off -- it was bugging me. Of course, ********************************* also says that they will take the $2,000.00 "goodwill offer" made off the final bill. THOR AXXERA RADIOnot working??? - YouTube Needless to say, ******* ***** is very troubled and concern as a dealer on the treatment and conversations (or lack of) to ******************. Hello all, new to the forum and a first time RV owner. Prices do not include government fees and taxes, any finance charges, any dealer document processing charge, any electronic filing charge and any emission testing charge. New 2023 Thor Motor Coach Miramar 35.2 in Palm Bay, FL We have made attempts to contact the customer regarding finding a service center and facilitating repairs. We have contacted the customer to investigate the root cause of the concern. We now have two new estimates, both have been rejected by *************************** and *********************************. We have taken the coach all over ***** and **** trying to get the issues resolved. There are often simple reasons why your RV generator won't start, and we will address the most common ones in this article. The video is for demonstrative purposes only and is intended to be used in conjunction with reading the written Owner's Manual. ** September 10th we took the ** out. Thor Motor Coach Overview Website: www.thormotorcoach.com Headquarters: Elkhart, IN Size: 1001 to 5000 Employees Founded: 2010 Type: Company - Public Industry: Transportation Equipment Manufacturing Revenue: $100 to $500 million (USD) Competitors: Unknown Class A Among the largest motorhomes, featuring the amenities of home for full-time life on the road. See dealer for details. This has gone on for far too long. They found lifetime clients and we will never hesitate to recommend them to anyone in Quebec looking, Like most: Thanks for all your help. $97,999. See dealer for details. To Whom it may ******************************* face="Verdana">On December ***************************** from Thor Motor Coach reached out to me by phone. My husband was impressed with Rudy, because he was asked a question, and if he couldnt answer it, he made some calls and had the answer within a few minutes. Mechanic's Assistant: What year is your Chassis? We want **** to act in good faith and resolve these longstanding issues. is not responsible for any misprints, typos, or errors found in our website pages. We have done everything in our power to find someone to do the work, only for **** to refuse to pay labor charges. It just switches the ignition feed for the radio from ignition switch power to the same source of power that the B+ keep-alive lead uses. PDF TaBLE oF CoNTENTS - Cruise America Begin with this one! However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. TMC was only aware of the roof issue, we will be more than happy to review any warranty claims. Complaints for Thor Motor Coach - Better Business Bureau There authorized service center is telling me not to get roof patch but replaced. Contact Us. Thor Motor Coach - YouTube This allows the radio to run with the ignition key off. This is Thors final offer as it has been stated multiple times. It may not display this or other websites correctly. Television. We are also providing the **** commercial vehicle center web address. Seal leaks and causes extreme noise when driven at highway speeds. They have it completely gutted to repair it. There's a fuse on the back of the radio. The SERVICE ENGINE SOON issue as fuel emissions problem was identified on Wednesday, October 12th, and today (November 17th), we are not any closer to resolving the issue and getting the vehicle back in service??? We apologize for yourconcerns, but at this point the coverage period has expired 5 years ago.The material in your coach could be due to care by the original owner, or the chemicals used in the cleaning process that *** be stripping the furniture. It drops down over drivers head onto safety pins. Your actual payments may vary. Thor Motor Coach refuses to pay the necessary labor charges to repair the issues. Your representative ******** will be contacting you to get those additional concerns addressed and reviewed. Due to Covid19 supply chain issues, some features and options shown may be temporarily substituted or removed. She is also equipped with . Across from the sofa is a booth dinette. And we are akready receivng customer no assistance. I am rejecting this response because:Truth in the matter is its not my dealership its yours, the represent your brand and how there is policies and procedures in place to properly represent a warranty claim on a vital item such as the roof is beyond me. Mr. and ***************, the most recent offer from ************************* to cover $1000 of labor was in January of 2022, 19 months after warranty expiration. Check whether the batteries are charged enough. This dealer in **** miles away so thats not happening. THOR #2187. I did inform ****** due to the winter season and in my location, we had previously and in the future experience snow until approximately the February time frame. The attached scans of the countless emails we have from Thor show the issues were all reported while under warranty. This just sends them a link to it so they can take a look. I got a jump and the car battery is working fine now, but the house batteries are still dead. Both the sofa and dinette offer overhead storage and can each be made into additional sleeping space for the kids or extra guests.Up front above the cab is a 54" x 96" bunk with a 40" swivel flat screen TV.Create all of your favorite meals and snacks easily in this kitchen with a refrigerator, large double sink, three burner range-top, and an overhead microwave. Contact Sales. And one, Don't Miss Paradise Oaks RV Resort In Florida. We believe that **** knew that $1000.00 would in no way cover the labor charges to fix the heating breech and defective flooring. Thor is saying to just patch it. RV Generator Won't Start? Causes & Troubleshooting Tips To Try See dealer for details. The most recent offer from ************************* to cover $1000 of labor was in January of 2022, 19 months after warranty expiration. Know someone who might be interested in this RV? Use/store switch in use mode? 2020 Thor Four Winds Moto | Recreational Vehicles | ksl.com For more information, visit. Mechanic's Assistant: Are you fixing your Chassis yourself? ****** was not being truthful. Each journey you take with a Palazzo Class A diesel motorhome by Thor Motor Coach is made smooth thanks to the Air-Ride suspension, the Sachs shock absorbers, and the Atlas foundation. My question: Is there a definitive reason why the driver's (chassis) radio is not mounted/wired in a standard fashion? 2016 Freedom Elite 28H with a Axxera radio. ****************** HAS DONE EVERYTHING IN HIS POWER TO GET ANSWERS AND DONE EXACTLY WHAT **** AT **** HAS ADVISED HIM TO DO AND NOW FINGER POINTING AGAIN! Mine is, and it seems a lot of folks on the Thor forum bring this up. Like most: All went so smoothly from our first email to our going through the American Canadian borders. BBB is here to help. New 2023 Thor Motor Coach Palazzo 37.6 - Exploreusa.com As we all know in March 2020 the ******19 pandemic hit being considered high risk due to ******19 we stayed home to minimize our exposure. We purchased a 2020 ************ model **** on September 4, 2019. ever heard of youtube, videos take HUGE SPACE< gotta be rich to host those videos' and they are. The requested information: 2019 *********************** **** motor coach. We reached out to Thor and la mesa and they say its our problem. Immediately I had power to my Axxera. Want to request a quote on this unit? 5 seatbelts. I tried to call **** / ******* and left a voice-mail asking for a return call where I may be able to set up an appointment in March as well. MSRP Price: $157,576. Thats where the water is coming in, it came that way from the factory. 3. **** **************** DID NOT CARE THAT I WOULD HAVE TO MAKE ARRANGEMENTS TO GO ************************************************************************************* REPAIR RV VEHICLES (24 FT CLASS C). I have hundreds of emails relating to our continued attempts to get these issues resolved. I am rejecting this response because: As is well documented we believe that **** knows that their "goodwill offer" of $2,000.00 will in no way cover the cost of labor to repair the issues with our coach. Fast forward to now November of 22' and bubble has grown in size, both sides of roof that meet sides of coach have come up whole length of coach, yet again have taken to selling dealer now to be told this is normal and "now out of warranty". Listed 27 weeks ago in Cass . Well guide you through the process. We strive to ensure all pricing and information contained in this website is accurate. You'll enjoy hassle-free set up thanks to the Rapid Camp + multiplex wiring control system, and there is a Winegard ConnecT 2.0 WiFi/4G/TV antenna to keep you . 2019. With so many unique models priced to fit anyone's budget, you are sure to find the motorhome that's made to fit your family. Reviewing your recordings of the phone calls will confirm how their lack of taking time to answer many questions of ********************** as a first time contact to **** with new vehicle issues, created a hostile and unproductive communication. It is our understanding that ********************************* has been in communication and has notified you we stand behind our previous offer, see below. Need advise, had a shop replace house battery and repair inverter. Number Of Radios. $5,000. 2020 Thor Motor Coach Four Winds 22E for sale - Salem, NH **** had no issues resolving many of the other problems with our coach. I have that same issue, Use button was pushed, but no house power, so no radio or camera power. New 2023 Thor Motor Coach Outlaw 38MB Motor Home Class A - General RV Not sure where the in line fuse is located any help locating would be appreciated. Consult with your selling dealership or contact Thor Motor Coach, Inc. directly to confirm what standard and optional equipment was installed in your motorhome at the factory. Need advise, had a shop replace house battery and repair inverter. I have a decent amount of mechanical and electronic knowledge and don't mind tearing into something to fix it correctly. It seems each Thor MC plant wires the radios differently. drivers window was installed bad. Their customer service rep has ghosted me asks when dealer called they were very rude to someone that purchased a $190k unit from them. We agree that ************************* acceptance of $1,000.00 was to cover the labor charges we submitted from an independent flooring contractor. Posts: 7. This is a $200,000 brand new RV that we are paying monthly on but have barley used because Thor keeps denying the warranty claims. If these are the type of responses that ****************** will and can expect from **** in the future, ****************** needs to know that and others need to be aware of that, so better choices can be made from other providers when making with purchasing motor vehicle. Read More: https://thormotorcoach.com/legal/ ********************************* became Retail Warranty Supervisor in April of 2022. When searching for a service center make sure to use the filter option. Which we received no assistance. What's The Best Cordless Vacuum For RVers? If youre not a big fan of taking the road less traveled, consider the 4x2 sprinter! They said they would me someone to service the vehicle. On 12-11-20 we took the coach to different dealerships, finally ending up at ****************************. My Thor Rize was not properly built. Based on the pictures provided to us, there is no repair to be made. Trailer Hitch with 7-pin Round Connector, Automatic Leveling Jacks (OPT 29G & 31L / STD 31E & 31W), AM/FM Dash Radio with CD Player & Bluetooth (22B, 22E, 23U, 24F, 26B & 30D), Heated/Remote Exterior Mirrors with Integrated Side View Cameras (Requires Back-up Monitor), Touchscreen AM/FM Dash Radio with CD/DVD Player, Bluetooth & Back-Up Monitor (STD 28Z, 29G, 31E, 31L & 31W), Power Drivers Seat (28Z, 29G, 31E, 31L & 31W), Keyless Entry & Valve Stem Extenders (STD 28Z, 29G, 31E, 31L & 31W), Wheel Liners (STD 28Z, 29G, 31E, 31L & 31W), Rubber Tread Entry Steps with Lighted Step Well, Ceiling Ducted Air Conditioning System (24F, 26B, 28Z, 29G, 30D, 31E, 31L & 31W), Fabric Jack-Knife Sofa (26B, 28Z, 29G, 30D, 31E & 31W), Leatherette Jack-Knife Sofa (26B, 28Z, 29G, 30D, 31E & 31W), 12-volt Attic Fan w/Cover in Cab-Over Bunk, 16 cu. Also if your GFI isnt easy to locate, you may have one on the inverter itself. Payments are with approved credit. Note that complaint text that is displayed might not represent all complaints filed with BBB. Motorhomes that are built using an automotive van featuring a functional kitchen, bedroom, and living space; also referred to as camper vans. Brandon Bailey - Bill of materials writer - Thor Motor Coach - LinkedIn Does not include Hitch work or accessories. We have endured a long and arduous journey. Description. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. This shouldn't be happening. Our {brand} prices are so low, {mfg} won't allow us to display our wholesale price without you requesting it. As of today, the coach has only ***** miles on the coach. Model: Hurricane 29M. ****************** ************ TO REACH OUT TO THOR FOR RESOLUTIONS IS THROUGH A COMPLAINT ON A BBB WEBSITE BECAUSE HIS PHONE NUMBER IS BEING TRACKED AND CAN ONLY GO TO **** AT THOR, REFUSING TO ALLOW ****************** TO TALK TO ANYONE ELSE AND NOW ****'S ACTION MAY BE INCORRECT! The solenoid is subject to failure and if it does, the switch will do nothing. THOR AXXERA RADIO.not working??? One last thing, as ******* has stated in previous emails, we can take the coach all the way to ******* at our expense (probably at least $2,000. Our diverse product line includes many of the world's most recognized gas and diesel-powered motorhome brands. Had **** acted in good faith when the coach sat at ******* ***** for nearly a year, this would all be behind us. Rusty78609 78.3K subscribers Subscribe 337 Share 16K views 1 year ago #rvliving I finally found the problem. See you down the, powered by Interact RV Dealer Website Design, 15' Power Two Stage Armless w/Integrated LED Lighting, Mercedes-Benz Sprinter - 3.0L V6 188HP 325 lb-ft Torque, Mercedes-Benz safety package includes: Active Braking Assist, Attention assist, Active lane keeping assist, Wet wiper system, Distance Regulator Distronic Plus, Electric Stabilizing System (Standard 24FB, 24TT; Optional 24RW), Automatic Leveling Jacks with Touchpad Controls IPO Electric Rear Jacks (Optional 24FB, 24TT; N/A 24RW), Automatic Leveling Jacks with Touchpad Controls (Optional 24RW; N/A 24FB, 24TT), Welded Tubular Aluminum Roof and Sidewall Cage Construction, Vacu-Bond Laminated Roof, Walls and Floors with Foam Insulation, Fiberglass Front Cap with Skylight and Interior Power Shade, Full-Body Paint Package with Gel Coated Sidewalls, Invisible Front Paint Protection, Two Stage Armless Power Patio Awning with Integrated LED Lighting in Awning Arms, Mercedes-Benz 10.25 in. Pantry. Thor Motor Coach, Inc. reserves the right to make changes, substitutions and improvements to its motorhomes without prior notification. Fort Wayne, Indiana, United States. Now we have two new bids one for $4,500.00 from a subcontractor. You must log in or register to reply here. We have a 2017 Thor motor home with a radio installed backup camera. I cant say at this time Im 100% satisfied until I get the estimates and we see what Thor Motor Coach will end up covering under their good will gesture. See details. He made us feel at ease during the whole process. Both radios are powered from a 15 amp fuse located in the power center under the bed. Then to ********* in ****. We have spent countless dollars and hours as well as travel time in dealing with this. We also felt that ************************* bid was very low considering ******* ***** wanted $7,500.00 to do the job correctly, which **** rejected. Stock Number {stockNumber} {priceLabel} {msrp}. Thor now needs to act in good faith and honor their agreement to cover the labor charges and heating breech issues. We bought it new in 2018. ****************** is acquiring unnecessary cost from the time being spent on this issue, moving a vehicle from one location to another and now the possibility of having to take it to another **** dealer to do what should have been done day one!Is this the type of service and respect as a customer that ****************** can expect every time in the futurehe has to place a telephone call to Thor on questions or warranty issues on a very high price product that ****************** made the decision to purchase from Thor through ******* *****? Also, it was pointed out to us that the flooring had already been repaired prior by someone. Save. If you close this complaint,we may need to reopen at a later date based on what Thor Motor Coach does or doesn't do. ************************* said that they would pay ******* ***** 26hrs for their labor. THOR RECALL NOTICES - LATEST RECALLS FOR THOR - ARFC THOR RECALLS Recall information for THOR RVs, campers & trailers. We are well aware that the coach is off warranty. We have a water leak and it has caused extensive damage. I feel certain that once someone with authority has taken the time to review everything, they will see that this is NOT a new case, but an ONGOING case. You haven't indicated the make, model and year of your coach so this may or may not apply to your situation. Apparently, they couldn't come to an agreement with ****. My Thor dash radio is also powered by the house battery. Now all of a sudden ********************************* says that everything is null and void since so much time has passed, even though we have emails from ***************** stating that once things opened up after the pandemic, and we could travel, anything under warranty that was reported to Thor while under warranty would be covered, after travel restrictions were lifted, and we could get the coach in for repairs. Front radio not working. They are the same issues we continue to try to get resolved. I need my brand new RV fixed, and Thor has an obligation to fix it! Our BIGGEST Class C is HERE!! Save your favorite RVs as you browse. Then click on the manual name to download. ****************** has been the middle man is the issue of having to gather information, pass it on from one vendor to another or better known as FINGER POINTING! Stock #46257. Had Thor not built a coach with the numerous issues our coach has had, no one would be going through this stressful and arduous journey. Why not the flooring costs? 2003 Thor Motor Coach Jazz - RVs & Campers - Facebook Description. WHO IS RIGHT? ************************* (Thor Motor Coach CSR) worked with us thru March of 2022 trying to get these issues resolved. **** delivered the flooring to ******* ***** on 6-11-2021, only to have their labor charges rejected by ****. Thurmont, MD. Upon the completion of our conversation, I contacted the dealership and made an appointment for March 3rd, 2023 to get an estimate that I can provide back to Thor Motor Coach. Save. After ******* ***** had our coach for almost a year. Two pieces- theatre seating and passenger seat are shredding and coming apart This was a very expensive coach. The only fuse location I'm aware of that's radio related should be the one on the driver's side floor, which I'm sure you've checked. It's time to pack for your next trip in this Thor Motor Coach Four Winds class C model 26B. Why should we have to pay a single ***** more to pay for defects that were reported to **** when the coach was new. Onan onboard generator. We pay our bill every month We were told to take to ********* ** or *********. **** has already sent the flooring. This allows the radio to run with the ignition key off. We are tired and have had enough. Multiple emails say **** approved the work to be done, only to reject their labor charges in the end. We have gone to great lengths to get these issues resolved, driving the coach to multiple places both in ***** and **** trying to get the issues resolved. Our Owners Resource and Owners Guide can help you get the most out of your travels. The radio had been giving us issues from day one Ask an Expert Car Questions RV Questions Don - Mo Lurch, RV Mechanic Satisfied Customers Don - Mo Lurch is online now Related RV Questions I have a 2016 Thor Freedom Elite and my cab radio and backup Exterior 32" TV. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Thor Motor Coach stands by our previous response, we will have our representative attempt to reach the customer one more time. The 10 Best Spring Break Destinations For RVers, What You Should Know About RV Towing Insurance, 4 Embarrassing Things We Did As New RVers. I left my parking lights on overnight, and it killed the car and house batteries. Spoil the RV owners in your life this Christmas with some of our favorite gifts. Battery Disconnect Switch - Electrical - FMCA RV Forums
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