Set the policy named Use WDDM graphics display driver for Remote Desktop Connections to Enabled. The Windows Display Driver Model (WDDM) requires that a graphics hardware vendor supply a paired user-mode display driver and kernel-mode display driver (or display miniport driver ). Remove Default Programs link from the Start menu. For others and for clarity, it is actually: Edit Group Policy . In Windows 10 v1903 and later, there is a bug in the WDDM (Windows Display Driver Model) that prevents remote desktop sessions from connecting multiple times. This is a known Vista/Windows 7 limitation. Environment Release : 3.3 Component : PRIVILEGED ACCESS MANAGEMENT Resolution There is no impact. By typing gpedit.msc in the Start menu or Run box (Win+R) Browse to: Local Computer Policy\Computer Configuration\Administrative Templates\Windows Components\Remote Desktop Services\Remote Desktop Session Host\Remote Session Environment Find the item "Use WDDM graphics display driver for Remote Desktop Connections" and disable it. The black screen issue has to do with a new RDP display driver (WDDM) used in 1903. set the policy "Use WDDM graphics display driver for Remote Desktop Connections" to DISABLED. Open Local Group Policy Editor Do not allow pinning programs to the Taskbar, Do not allow pinning Store app to the Taskbar, Do not allow taskbars on more than one display, Do not display any custom toolbars in the taskbar, Do not display or track items in Jump Lists from remote locations, Do not keep history of recently opened documents, Do not search programs and Control Panel items, Do not use the search-based method when resolving shell shortcuts, Do not use the tracking-based method when resolving shell shortcuts, Force Start to be either full screen size or menu size, Go to the desktop instead of Start when signing in, Gray unavailable Windows Installer programs Start Menu shortcuts, Prevent changes to Taskbar and Start Menu Settings, Prevent users from adding or removing toolbars, Prevent users from customizing their Start Screen, Prevent users from moving taskbar to another screen dock location, Prevent users from uninstalling applications from Start, Remove access to the context menus for the taskbar, Remove All Programs list from the Start menu, Remove Clock from the system notification area, Remove common program groups from Start Menu. Resolution 2: If the first resolution does not work, try following these instructions: On your local computer, open an explorer window and paste this into the location . For PDF files that have both landscape and portrait pages, print each in its own orientation. * Right-click the current Graphics item in Device manager, and select "Update driver". If you have an RDP shortcut you use right click it and select edit, other wise when you open RDP click show options in the bottom left. [Computer Configuration->Policies->Windows Settings->Administrative Templates->Windows Components->Remote Desktop Services->Remote Desktop Session Host->Remote Session Environment], set the Policy [Use WDDM graphics display driver for Remote Desktop Connections] to Disabled. Find your Citrix Admins group, and click OK. Use WDDM graphics display driver for Remote Desktop Connections This policy setting lets you enable WDDM graphics display driver for Remote Desktop Connections. Turn off the display of thumbnails and only display icons. Computer Configuration > Administrative Templates >Windows Components > Remote Desktop Service Host > Remote Session Environment . set the policy "Use WDDM graphics display driver for Remote Desktop Connections" to DISABLED. The "fix" forces the old XDDM driver to be used. content, Turn off Help and Support Center Microsoft Knowledge Base search, Turn off Internet Connection Wizard if URL connection is referring to Microsoft.com, Turn off Internet download for Web publishing and online ordering wizards, Turn off Internet File Association service, Turn off Registration if URL connection is referring to Microsoft.com, Turn off Search Companion content file updates, Turn off the "Publish to Web" task for files and folders, Turn off the Windows Messenger Customer Experience Improvement Program, Turn off Windows Customer Experience Improvement Program, Turn off Windows Network Connectivity Status Indicator active tests, Turn off Windows Update device driver searching, Do not allow changes to initiator iqn name, Do not allow changes to initiator CHAP secret, Do not allow sessions without mutual CHAP, Do not allow sessions without one way CHAP, Do not allow adding new targets via manual configuration, Do not allow manual configuration of discovered targets, Do not allow manual configuration of iSNS servers, Do not allow manual configuration of target portals, KDC support for claims, compound authentication and Kerberos armoring, KDC support for PKInit Freshness Extension, Provide information about previous logons to client computers, Allow retrieving the cloud kerberos ticket during the logon, Always send compound authentication first, Define host name-to-Kerberos realm mappings, Define interoperable Kerberos V5 realm settings, Disable revocation checking for the SSL certificate of KDC proxy servers, Fail authentication requests when Kerberos armoring is not available, Kerberos client support for claims, compound authentication and Kerberos armoring, Require strict target SPN match on remote procedure calls, Set maximum Kerberos SSPI context token buffer size, Specify KDC proxy servers for Kerberos clients, Support device authentication using certificate, Enumeration policy for external devices incompatible with Kernel DMA Protection, Disallow copying of user input methods to the system account for sign-in, Disallow user override of locale settings, Allow users to select when a password is required when resuming from connected standby, Always wait for the network at computer startup and logon, Block user from showing account details on sign-in, Do not display the Getting Started welcome screen at logon, Do not enumerate connected users on domain-joined computers, Enumerate local users on domain-joined computers, Hide entry points for Fast User Switching, Turn off app notifications on the lock screen, Do not process incoming mailslot messages used for domain controller location based on NetBIOS domain names, Do not use NetBIOS-based discovery for domain controller location when DNS-based discovery fails, Set Priority in the DC Locator DNS SRV records, Set Weight in the DC Locator DNS SRV records, Specify address lookup behavior for DC locator ping, Specify DC Locator DNS records not registered by the DCs, Specify dynamic registration of the DC Locator DNS Records, Specify Refresh Interval of the DC Locator DNS records, Specify sites covered by the application directory partition DC Locator DNS SRV records, Specify sites covered by the DC Locator DNS SRV records, Specify sites covered by the GC Locator DNS SRV Records, Use automated site coverage by the DC Locator DNS SRV Records. You are right - when I set the GPO "Use WDDM graphics display driver for Remote Desktop Connections -> Disable" it does fix the CPU issue and the freezing issue. When the Optiplex is the client in a remote desktop session and the host executes a restart, after . Configure telemetry opt-in setting user interface. Send all sites not included in the Enterprise Mode Site List to Microsoft Edge. On Windows 10 Start the Group Policy Editor by clicking the Windows button and typing gpedit.msc then under Computer Configuration -> Administrative Templates -> Windows Components -> Remote Desktop Services -> Remote Desktop Session Host -> Remote Session Environment : 1. (found at Computer Configuration > Administrative Templates > Windows Components > Remote Desktop Services > Remote Desktop Session Host > Remote Session Environment) This thread is locked. Have a question about this project? Block launching desktop apps associated with a file. Use WDDM graphics display driver for Remote Desktop Connections to DISABLED . Configure Applications preference extension policy processing, Configure Data Sources preference extension policy processing, Configure Devices preference extension policy processing, Configure Direct Access connections as a fast network connection, Configure Drive Maps preference extension policy processing, Configure Environment preference extension policy processing, Configure Files preference extension policy processing, Configure Folder Options preference extension policy processing, Configure folder redirection policy processing, Configure Folders preference extension policy processing, Configure Group Policy slow link detection, Configure Ini Files preference extension policy processing, Configure Internet Explorer Maintenance policy processing, Configure Internet Settings preference extension policy processing, Configure Local Users and Groups preference extension policy processing, Configure Network Options preference extension policy processing, Configure Network Shares preference extension policy processing, Configure Power Options preference extension policy processing, Configure Printers preference extension policy processing, Configure Regional Options preference extension policy processing, Configure Registry preference extension policy processing, Configure Scheduled Tasks preference extension policy processing, Configure Services preference extension policy processing, Configure Shortcuts preference extension policy processing, Configure software Installation policy processing, Configure Start Menu preference extension policy processing, Configure user Group Policy loopback processing mode, Configure web-to-app linking with app URI handlers, Determine if interactive users can generate Resultant Set of Policy data, Enable AD/DFS domain controller synchronization during policy refresh, Remove users' ability to invoke machine policy refresh, Set Group Policy refresh interval for computers, Set Group Policy refresh interval for domain controllers, Specify startup policy processing wait time, Specify workplace connectivity wait time for policy processing, Turn off background refresh of Group Policy, Turn off Group Policy Client Service AOAC optimization, Turn off Local Group Policy Objects processing, Turn off access to all Windows Update features, Turn off Automatic Root Certificates Update, Turn off downloading of print drivers over HTTP, Turn off handwriting personalization data sharing, Turn off handwriting recognition error reporting, Turn off Help and Support Center "Did you know?" Under the Experiences tab, uncheck Persistent bitmap caching and continue connecting. Disable binding directly to IPropertySetStorage without intermediate layers. Step 4: Launch the program or game. Right-click on Windows key and select Device Manager from the list of options available. Facebook Twitter LinkedIn In the VM, set a codec that is appropriate for the anticipated end-user workloads. Press the ' Apply . Step 1: Right-click on the Windows icon and click on the Device Manager. This is the new best answer. Another user connected to ", you can go to way 6 to check login log. Begin your Remote Desktop connection, but before you select connect, select Show Options. In the main window, double-click Use WDDM graphics display driver for remote Desktop Connections. . Worked for me on three machines. Enable dragging of content from different domains across windows, Enable dragging of content from different domains within a window, Include local path when user is uploading files to a server, Initialize and script ActiveX controls not marked as safe, Launching applications and files in an IFRAME, Navigate windows and frames across different domains, Run .NET Framework-reliant components not signed with Authenticode, Run .NET Framework-reliant components signed with Authenticode, Script ActiveX controls marked safe for scripting, Show security warning for potentially unsafe files, Web sites in less privileged Web content zones can navigate into this zone, Intranet Sites: Include all local (intranet) sites not listed in other zones, Intranet Sites: Include all network paths (UNCs), Intranet Sites: Include all sites that bypass the proxy server, Locked-Down Restricted Sites Zone Template, Turn on certificate address mismatch warning, Turn on Notification bar notification for intranet content, Go to an intranet site for a one-word entry in the Address bar, Allow Internet Explorer to play media files that use alternative codecs, Prevent configuration of search on Address bar, Prevent configuration of top-result search on Address bar, Prevent specifying cipher strength update information URLs, Prevent changing the URL for checking updates to Internet Explorer and Internet Tools, Prevent specifying the update check interval (in days), Open Internet Explorer tiles on the desktop, Set how links are opened in Internet Explorer, Prevent the computer from loading toolbars and Browser Helper Objects when InPrivate Browsing starts, Turn off collection of InPrivate Filtering data, Deny all add-ons unless specifically allowed in the Add-on List, Remove "Run this time" button for outdated ActiveX controls in Internet Explorer, Turn off Adobe Flash in Internet Explorer and prevent applications from using Internet Explorer technology to instantiate Flash objects, Turn off blocking of outdated ActiveX controls for Internet Explorer, Turn off blocking of outdated ActiveX controls for Internet Explorer on specific domains, Turn on ActiveX control logging in Internet Explorer, Change the maximum number of connections per host (HTTP 1.1), Maximum number of connections per server (HTTP 1.0), Set the maximum number of WebSocket connections per server, Install binaries signed by MD2 and MD4 signing technologies, Restricted Sites Zone Restricted Protocols, Allow fallback to SSL 3.0 (Internet Explorer), Do not display the reveal password button, Lock location of Stop and Refresh buttons, Add a specific list of search providers to the user's list of search providers, Allow "Save Target As" in Internet Explorer mode, Allow Internet Explorer 8 shutdown behavior, Allow Microsoft services to provide enhanced suggestions as the user types in the Address bar, Automatically activate newly installed add-ons, Configure which channel of Microsoft Edge to use for opening redirected sites, Disable Automatic Install of Internet Explorer components, Disable changing Automatic Configuration settings, Disable changing secondary home page settings, Disable Internet Explorer 11 as a standalone browser, Disable Periodic Check for Internet Explorer software updates, Disable software update shell notifications on program launch, Do not allow users to enable or disable add-ons, Enable extended hot keys in Internet Explorer mode, Install new versions of Internet Explorer automatically, Keep all intranet sites in Internet Explorer, Let users turn on and use Enterprise Mode from the Tools menu, Make proxy settings per-machine (rather than per-user), Prevent bypassing SmartScreen Filter warnings about files that are not commonly downloaded from the Internet, Prevent bypassing SmartScreen Filter warnings, Prevent changing the default search provider, Prevent configuration of how windows open, Prevent configuration of new tab creation, Prevent Internet Explorer Search box from appearing, Prevent participation in the Customer Experience Improvement Program, Prevent per-user installation of ActiveX controls, Reset zoom to default for HTML dialogs in Internet Explorer mode, Restrict search providers to a specific list, Security Zones: Do not allow users to add/delete sites, Security Zones: Do not allow users to change policies, Security Zones: Use only machine settings.